Machine-Tool Use Case - Uktena AI-Powered Industrial Knowledge Assistant

Machine-Tool

Uktena improves after-sales service for machine-tool manufacturers by reducing technician travel, benefiting companies with distant customers.

We significantly improve after-sales service for machine-tool manufacturers. Our solutions reduce the need for technicians to travel to client sites, which is especially beneficial for companies with distant customers.

Enhanced After-Sales

Superior customer support

Reduced Travel

Fewer technician visits

Cost Savings

Lower travel expenses

Customer Satisfaction

Improved relationships

Create and digitize practical expertise

Utilize three methods: automatic video conversion, documents, and screen recordings extractions to effortlessly digitalize your practical expertise.

Automatic Process Benefits

No scripts needed; Uktena automatically defines steps and creates didactic explanations. Error and interruption handling ensures seamless continuation, similar to explaining to a person.

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Document Conversion

Generate clear instructions from PDFs and documents, even without text. Extract and create didactic steps, ensuring all information is easily accessible.

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Screen Recording

Generate step-by-step instructions from screen recordings. Capture and create didactic steps from your software demonstrations, making complex processes simple.

Manual Learning

Import manuals to enable the system to learn and guide workers accurately based on the extracted knowledge.

Remote Assistance

Enable multiple experts to connect and guide a field worker in real-time. Provide hands-free assistance and ensure accurate task completion through remote support.